It looks like the payment could not be processed due to a bank/network connection issue.
Please check your internet connection and try the payment again.
Payment Could Not Be Completed
Don’t worry — your payment has not been successfully completed.
Money Deducted From Your Bank?
If the amount has already been deducted from your bank account, please do not make another payment immediately. Wait for the transaction status to update (usually within 15–45 minutes) or contact our support team.
Quick Troubleshooting
1. Why did the connection fail?
Most connection drops occur when the banking server or UPI gateway takes longer than 60 seconds to respond, or during a temporary mobile network switch.
2. What if my bank debited the amount?
Banks automatically reconcile unresolved payments. If the funds do not reach our system, your bank will auto-refund the full amount to your original payment source within 2 to 4 business days.
3. Recommended next steps
- Ensure you have a strong Wi-Fi or 4G/5G connection.
- If using UPI, approve the collect request within the 5-minute timer.
- Try an alternative payment method like Credit Card, Debit Card, or Net Banking.